Canada's referral system is failing. We're rebuilding it.
The referral management market will reach $28 billion by 2030. But Canadian clinics are still drowning in faxes, lost referrals, and seven-month wait times. Every existing solution was built for the US. Heka was built here.
Median wait from GP referral to treatment. In 1993 this was 9.3 weeks. A 208% increase.
Of Canadian healthcare communications still happen via fax. Two-thirds of physicians use it as their primary tool.
Spent by physicians on unnecessary admin each year. 90% report burnout. 44% would see more patients if freed.
Of subspecialist referrals are never completed. Referrals are refused, lost, or overlooked.
In lost economic output from excessive wait times annually. Physician burnout alone costs $213M per year.
Canadian-native AI platforms purpose-built for referral triage. Until now.
Canadian-native
Built for provincial fee schedules, PIPEDA, PHIPA, and EMRs like OSCAR, Accuro, and Telus PS Suite. Not a US product with a Canadian flag.
Fax-first, not fax-last
66% of healthcare runs on fax. We don't ask clinics to change. We meet them where they are and digitize from there.
Both sides of the referral
We serve specialists who receive referrals and family doctors who send them. One platform closing the loop.
AI with a human in the loop
Our AI classifies and extracts. Your physicians review and approve. No black-box decisions on patient care.